James Diefendorff
James Diefendorff
Professor of Psychology, University of Akron
Потвърден имейл адрес: uakron.edu
The dimensionality and antecedents of emotional labor strategies
JM Diefendorff, MH Croyle, RH Gosserand
Journal of vocational behavior 66 (2), 339-357, 2005
Different fits satisfy different needs: linking person-environment fit to employee commitment and performance using self-determination theory.
GJ Greguras, JM Diefendorff
Journal of applied psychology 94 (2), 465, 2009
Understanding the emotional labor process: A control theory perspective
JM Diefendorff, RH Gosserand
Journal of Organizational Behavior: The International Journal of Industrial …, 2003
Antecedents and consequences of emotional display rule perceptions.
JM Diefendorff, EM Richard
Journal of applied psychology 88 (2), 284, 2003
Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance
JM Diefendorff, DJ Brown, AM Kamin, RG Lord
Journal of organizational behavior 23 (1), 93-108, 2002
Self-regulation at work
RG Lord, JM Diefendorff, AM Schmidt, RJ Hall
Annual review of psychology 61, 543-568, 2010
The bright side of emotional labor
RH Humphrey, BE Ashforth, JM Diefendorff
Journal of organizational behavior 36 (6), 749-769, 2015
Emotional display rules and emotional labor: the moderating role of commitment.
RH Gosserand, JM Diefendorff
Journal of applied psychology 90 (6), 1256, 2005
Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses.
JM Diefendorff, RJ Erickson, AA Grandey, JJ Dahling
Journal of occupational health psychology 16 (2), 170, 2011
Action–state orientation: Construct validity of a revised measure and its relationship to work-related variables.
JM Diefendorff, RJ Hall, RG Lord, ML Strean
Journal of Applied Psychology 85 (2), 250, 2000
The relations of daily counterproductive workplace behavior with emotions, situational antecedents, and personality moderators: A diary study in Hong Kong
J Yang, JM Diefendorff
Personnel Psychology 62 (2), 259-295, 2009
Emotional labor actors: a latent profile analysis of emotional labor strategies.
AS Gabriel, MA Daniels, JM Diefendorff, GJ Greguras
Journal of applied psychology 100 (3), 863, 2015
A predictive study of emotional labor and turnover
SL Chau, JJ Dahling, PE Levy, JM Diefendorff
Journal of organizational Behavior 30 (8), 1151-1163, 2009
Why does proactive personality predict employee life satisfaction and work behaviors? A field investigation of the mediating role of the self‐concordance model
GJ Greguras, JM Diefendorff
Personnel Psychology 63 (3), 539-560, 2010
Linking emotion regulation strategies to affective events and negative emotions at work
JM Diefendorff, EM Richard, J Yang
Journal of Vocational behavior 73 (3), 498-508, 2008
Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions
JM Diefendorff, EM Richard, MH Croyle
Journal of occupational and organizational psychology 79 (2), 273-298, 2006
Four-factor justice and daily job satisfaction: a multilevel investigation.
R Loi, J Yang, JM Diefendorff
Journal of applied psychology 94 (3), 770, 2009
A profile approach to self-determination theory motivations at work
CM Moran, JM Diefendorff, TY Kim, ZQ Liu
Journal of Vocational Behavior 81 (3), 354-363, 2012
Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work
A Grandey, J Diefendorff, DE Rupp
Routledge, 2013
The relations of motivational traits with workplace deviance.
JM Diefendorff, K Mehta
Journal of Applied Psychology 92 (4), 967, 2007
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