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Carolina Moliner
Carolina Moliner
IDOCAL (Research Inst. of HR Psychology, Org. Development & QWL) UNIVERSITY OF VALENCIA
Verified email at uv.es - Homepage
Title
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Cited by
Year
Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1
V Martínez‐Tur, JM Peiró, J Ramos, C Moliner
Journal of applied social psychology 36 (1), 100-119, 2006
3242006
Organizational justice and extrarole customer service: The mediating role of well-being at work
C Moliner, V Martinez-Tur, J Ramos, JM Peiró, R Cropanzano
European Journal of Work and Organizational Psychology 17 (3), 327-348, 2008
3212008
Relationships between organizational justice and burnout at the work-unit level.
C Moliner, V Martínez-Tur, JM Peiró, J Ramos, R Cropanzano
International Journal of Stress Management 12 (2), 99, 2005
2762005
Calidad de Servicio y Satisfacción del cliente
CM CANTOS
Revista de Psicología del Trabajo y de las Organizaciones 17 (2), 233-235, 2001
1392001
Los tangibles como predictores de la satisfacción del usuario en servicios deportivos
GG Guerrero, JMM Rodríguez, VM Tur, CPM Cantos
Psicothema, 243-248, 2008
1382008
Linking functional and relational service quality to customer satisfaction and loyalty: differences between men and women
RM Sánchez-Hernández, V Martínez-Tur, JM Peiró, C Moliner
Psychological Reports 106 (2), 598-610, 2010
762010
El trabajo emocional desde una perspectiva clarificadora tras treinta años de investigación
E Gracia, J Ramos, C Moliner
Universitas Psychologica 13 (4), 1517-1529, 2014
612014
Linking organizational justice to burnout: Are men and women different?
C Moliner, V Martinez-Tur, JM Peiro, J Ramos
Psychological Reports 96 (3), 805-816, 2005
592005
Linking organizational justice to burnout: Are men and women different?
C Moliner, V Martinez-Tur, JM Peiro, J Ramos
Psychological Reports 96 (3), 805-816, 2005
592005
Perceived reciprocity and well‐being at work in non‐professional employees: Fairness or self‐interest?
C Moliner, V Martínez‐Tur, JM Peiró, J Ramos, R Cropanzano
Stress and Health 29 (1), 31-39, 2013
482013
Unit-level fairness and quality within the health care industry: A justice–quality model
A Molina, C Moliner, V Martínez-Tur, R Cropanzano, JM Peiró
European Journal of Work and Organizational Psychology 24 (4), 627-644, 2015
452015
Calidad de servicio y calidad de vida: El" survey feedback" como estrategia de cambio organizacional. Análisis teórico-conceptual y resultados empíricos. Serie: Colección Feaps
V Martínez-Tur, JM Peiro, C Moliner, K Potocnik
Feaps, 2012
382012
Efecto modulador del tipo de segmento en la predicción de la satisfacción del consumidor
V Martínez-Tur, R Zurriaga, O Luque, C Moliner
Psicothema, 281-285, 2005
382005
Validation of a measure of service climate in organizations
H Carrasco, V Martínez-Tur, JM Peiró, C Moliner
Revista de Psicología del Trabajo y de las Organizaciones 28 (2), 69-80, 2012
362012
¿ Cuántas dimensiones tiene la justicia organizacional?
VM Tur, CM Cantos, S Carbonell
Revista de Psicología Social Aplicada 13 (3), 91-106, 2003
362003
Organizational justice: International perspectives and conceptual advances
C Moliner, R Cropanzano, V Martínez-Tur
Taylor & Francis, 2017
292017
Calidad y bienestar en organizaciones de servicios: el papel del clima de servicio y la justicia organizacional
VM Tur, C Moliner, J Ramos, O Luque, E Gracia
Papeles del psicólogo 35 (2), 99-106, 2014
272014
Tangibles as predictors of customer satisfaction in sports services
MA Manas Rodriguez, G Gimenez Guerrero, JM Muyor Rodriguez, ...
Psicothema 20 (2), 243-248, 2008
262008
Linking emotional dissonance and service climate to well-being at work: A cross-level analysis
H Carrasco, V Martínez-Tur, C Moliner, JM Peiró, C Ramis
Universitas Psychologica 13 (3), 947-960, 2014
242014
From service quality in organisations to self‐determination at home
V Martínez‐Tur, C Moliner, V Peñarroja, E Gracia, JM Peiró
Journal of Intellectual Disability Research 59 (10), 882-890, 2015
232015
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Articles 1–20