Следене
narendra bosukonda
narendra bosukonda
Persis E. Rockwood School of Marketing, Florida State University
Потвърден имейл адрес: fsu.edu - Начална страница
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Позовавания
Позовавания
Година
Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us
V Mittal, K Han, C Frennea, M Blut, M Shaik, N Bosukonda, S Sridhar
Marketing Letters 34 (2), 171-187, 2023
302023
Price sensitivity and customer perceived switching costs in business-to-business markets: joint effect on customer repurchase intentions
M Shaik, N Bosukonda, V Mittal, S Sridhar
SMR-Journal of Service Management Research 6 (1), 64-79, 2022
112022
Return On Strategy-Customer Alignment
N Bosukonda, S Singh, S Sridhar, V Mittal, A Malshe
Available at SSRN 4145954, 2022
22022
Strategy Scope for Business-to-Business Firms: Dynamics and Financial Consequences
S Singh, AV Malshe, N Bosukonda, V Mittal, S Sridhar
Available at SSRN 4789137, 2024
2024
Digital Customer Misconduct: An Emergent Theory-Driven Framework
JY Lee, S Sridhar, S Yan, N Bosukonda
Available at SSRN 4468585, 2023
2023
Return on Strategy-Customer Alignment: Framework and Empirical Evidence
NK Bosukonda
2023
The Association of Patient Satisfaction and Quality of Care: Theory, Evidence, and Application
Y Chen, T Im, M Shaik, N Bosukonda, S Singh, M Blut, V Mittal, S Sridhar, ...
Evidence, and Application (November 23, 2021), 2021
2021
The Asymmetric Association of Customer Commitment and Behavioral Intentions in Business-to-Business Markets
N Bosukonda, M Shaik, V Mittal, S Sridhar
Available at SSRN 3532546, 2020
2020
Application of Revenue Growth-Profit Margin for Categorization and Prioritization of Customer Leads
NK Bosukonda
Australian Academy of Accounting and Finance Review 3 (2), 50-57, 2017
2017
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