Beyond distrust RJ Bies, TM Tripp, RM Kramer, TR Tyler Trust in organizations: Frontiers of theory and research, 1996 | 1307 | 1996 |
When customer love turns into lasting hate: The effects of relationship strength and time on customer revenge and avoidance Y Grégoire, TM Tripp, R Legoux Journal of marketing 73 (6), 18-32, 2009 | 1070 | 2009 |
Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. K Aquino, TM Tripp, RJ Bies Journal of applied psychology 91 (3), 653, 2006 | 986 | 2006 |
How employees respond to personal offense: the effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. K Aquino, TM Tripp, RJ Bies Journal of applied psychology 86 (1), 52, 2001 | 902 | 2001 |
At the breaking point RJ Bies, TM Tripp, RM Kramer Antisocial behavior in organizations, 18-36, 1997 | 669 | 1997 |
A comprehensive model of customer direct and indirect revenge: Understanding the effects of perceived greed and customer power Y Grégoire, D Laufer, TM Tripp Journal of the Academy of Marketing Science 38, 738-758, 2010 | 598 | 2010 |
The Study of Revenge in the Workplace: Conceptual, Ideological, and Empirical Issues. RJ Bies, TM Tripp American Psychological Association, 2005 | 330 | 2005 |
Managing social media crises with your customers: The good, the bad, and the ugly Y Grégoire, A Salle, TM Tripp Business Horizons 58 (2), 173-182, 2015 | 315 | 2015 |
When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation J Joireman, Y Grégoire, B Devezer, TM Tripp Journal of Retailing 89 (3), 315-337, 2013 | 315 | 2013 |
Revenge in organizations: The good, the bad, and the ugly. RJ Bies, TM Tripp Elsevier Science/JAI Press, 1998 | 292 | 1998 |
A vigilante model of justice: Revenge, reconciliation, forgiveness, and avoidance TM Tripp, RJ Bies, K Aquino Social Justice Research 20, 10-34, 2007 | 284 | 2007 |
Poetic justice or petty jealousy? The aesthetics of revenge TM Tripp, RJ Bies, K Aquino Organizational behavior and human decision processes 89 (1), 966-984, 2002 | 274 | 2002 |
What's good about revenge? The avenger's perspective. TM Tripp, RJ Bies Elsevier Science/JAI Press, 1997 | 240 | 1997 |
An evaluation of dependent variables in experimental negotiation studies: Impasse rates and Pareto efficiency TM Tripp, H Sondak Organizational Behavior and Human Decision Processes 51 (2), 273-295, 1992 | 240 | 1992 |
The rationality and morality of revenge TM Tripp Justice in the workplace: From theory to practice 2, 197-206, 2001 | 238 | 2001 |
When unhappy customers strike back on the Internet TM Tripp, Y Grégoire MIT Sloan Management Review, 2011 | 224 | 2011 |
Hot flashes, open wounds”: Injustice and the tyranny of its emotions RJ Bies, TM Tripp Emerging perspectives on managing organizational justice 203224, 2002 | 208 | 2002 |
Two faces of the powerless: Coping with tyranny in organizations RJ Bies, TM Tripp Power and influence in organizations, 203-220, 1998 | 202 | 1998 |
Standing by your organization: The impact of organizational identification and abusive supervision on followers’ perceived cohesion and tendency to gossip S Decoster, J Camps, J Stouten, L Vandevyvere, TM Tripp Journal of business Ethics 118, 623-634, 2013 | 155 | 2013 |
The use and abuse of power: Justice as social control RJ Bies, TM Tripp Organizational politics, justice, and support: Managing social climate at …, 1995 | 128 | 1995 |