| Supply chain risks: a review and typology S Rao, TJ Goldsby The international journal of logistics management 20 (1), 97-123, 2009 | 934 | 2009 |
| The customer consequences of returns in online retailing: An empirical analysis SE Griffis, S Rao, TJ Goldsby, TT Niranjan Journal of operations management 30 (4), 282-294, 2012 | 311 | 2012 |
| Electronic logistics service quality (e‐LSQ): its impact on the customer’s purchase satisfaction and retention S Rao, TJ Goldsby, SE Griffis, D Iyengar Journal of business logistics 32 (2), 167-179, 2011 | 258 | 2011 |
| Failure to deliver? Linking online order fulfillment glitches with future purchase behavior S Rao, SE Griffis, TJ Goldsby Journal of Operations Management 29 (7-8), 692-703, 2011 | 227 | 2011 |
| The role of physical distribution services as determinants of product returns in Internet retailing S Rao, E Rabinovich, D Raju Journal of Operations Management 32 (6), 295-312, 2014 | 192 | 2014 |
| The alignment of information systems with organizational objectives and strategies in health care M Bush, AL Lederer, X Li, J Palmisano, S Rao International journal of medical informatics 78 (7), 446-456, 2009 | 156 | 2009 |
| Why they enjoy virtual game worlds? An empirical investigation J Wu, P Li, S Rao Journal of electronic commerce research 9 (3), 219-230, 2008 | 152 | 2008 |
| The marketing and logistics efficacy of online sales channels S Rao, TJ Goldsby, D Iyengar International Journal of Physical Distribution & Logistics Management 39 (2 …, 2009 | 97 | 2009 |
| Return time leniency in online retail: a signaling theory perspective on buying outcomes S Rao, KB Lee, B Connelly, D Iyengar Decision Sciences 49 (2), 275-305, 2018 | 91 | 2018 |
| Linking order fulfillment performance to referrals in online retailing: an empirical analysis SE Griffis, S Rao, TJ Goldsby, CM Voorhees, D Iyengar Journal of Business logistics 33 (4), 279-294, 2012 | 74 | 2012 |
| Parameters for software piracy research CW Holsapple, D Iyengar, H Jin, S Rao Crime Opportunity Theories, 277-296, 2017 | 63 | 2017 |
| On the quest for supply chain transparency through Blockchain: Lessons learned from two serialized data projects S Rao, A. Gulley, M. Russell, J. Patton Journal of Business Logistics, 2021 | 49 | 2021 |
| The definitive guide to transportation: Principles, strategies, and decisions for the effective flow of goods and services TJ Goldsby, D Iyengar, S Rao Pearson Education, 2014 | 35 | 2014 |
| On entrepreneurial resilience among micro‐entrepreneurs in the face of economic disruptions… A little help from friends D Iyengar, Nilakantan, R., & Rao, S. Journal of Business Logistics, 2021 | 31 | 2021 |
| RFID tag performance: Linking the laboratory to the field through unsupervised learning SC Ellis, S Rao, D Raju, TJ Goldsby Production and Operations Management 27 (10), 1834-1848, 2018 | 24 | 2018 |
| Existence and extent of operations and supply management departmental thought worlds: an empirical study TT Niranjan, S Rao, S Sengupta, SM Wagner Journal of Supply Chain Management 50 (4), 76-95, 2014 | 23 | 2014 |
| On the measurement and benchmarking of research impact among active logistics scholars S Rao, D Iyengar, T J. Goldsby International Journal of Physical Distribution & Logistics Management 43 (10 …, 2013 | 23 | 2013 |
| On packaging and product returns in online retail—Mailing boxes or sending signals? C. M. Wallenburg, L. Einmahl, K. B. Lee, S. Rao Journal of Business Logistics, 2021 | 20 | 2021 |
| Seller-induced scarcity and price-leadership: Impact on product returns in the internet retail supply chain R Ishfaq, U Raja, S Rao The International Journal of Logistics Management 27 (2), 552-569, 2016 | 20 | 2016 |
| The Critical Role of Transportation in Business and the Economy SR TJ Goldsby, D Iyengar Definitive Guide to Transportation, The: Principles, Strategies, and …, 2014 | 19 | 2014 |
Thomas J. GoldsbyDee & Jimmy Haslam Chair of LogisticsПотвърден имейл адрес: utk.edu
